Simplify Travel Operations with WhatsApp Automation.

Handle enquiries, bookings, and follow-ups effortlessly — all in one conversation channel.

Zapelite by Elitestack Technologies

•Dubai, UAE

Travel agencies juggle hundreds of chats daily — from trip enquiries to visa and payment updates. Manual replies slow growth and risk losing leads.

Automate the journey from enquiry to booking.

Core Capabilities

Everything you need to automate and scale your travel operations

Team Inbox

Centralize all WhatsApp chats into one dashboard for your agents. Assign, track, and reply instantly.

Bulk Broadcasts

Announce new packages, deals, or travel alerts to thousands with a single click. Personalized, compliant, and trackable.

Smart Auto-Responses

Handle FAQs, send itineraries, and trigger reminders automatically.

Performance Insights

View enquiry volumes, response times, and campaign metrics to improve operations.

Use Cases

Real-world automation scenarios for travel businesses

Lead Capture

Instant Lead Qualification

Automate lead capture from website or ads → qualify instantly on WhatsApp.

Connect your website forms and ad campaigns directly to WhatsApp. Every inquiry is automatically captured, qualified with smart questions, and routed to the right team member—all without manual intervention.

Smart Notifications

Automated Trip Updates

Send trip confirmations, visa updates, and reminders without manual follow-ups.

Keep travelers informed at every step. Automatically send booking confirmations, visa status updates, payment reminders, and pre-departure checklists—ensuring nothing falls through the cracks.

Broadcasts

Targeted Promotions

Broadcast seasonal promotions and destination offers to existing clients.

Reach your entire customer base with personalized offers. Segment by travel preferences, past bookings, or budget range, and send targeted campaigns that drive repeat bookings.

Team Routing

Real-Time Assignment

Assign chats to team members in real time, ensuring no missed leads.

Distribute incoming conversations intelligently across your team. Set rules based on availability, expertise, or workload to ensure every customer gets immediate attention from the right person.

Operate Smarter, Respond Faster, Grow Bigger.

WhatsApp automation helps travel companies scale without adding staff. Faster responses, higher conversion, and better traveller experience — all measurable from day one.

Let's Automate Your Travel Operations.

Book a personalized demo and explore how Zapelite helps travel businesses handle more customers with less effort.

Trusted by travel agencies, tour operators, and visa consultants across the UAE